Infosario Portal® Privacy Notice & Cookie Information

Contents

Privacy Notice

What this Privacy Notice Covers

  1. The Personal Information we Receive
  2. Cookies
  3. How we use Personal Information
  4. Our Commitment to Information Security
  5. Our Commitment to Children's Privacy, (if applicable)
  6. International Transfers
  7. How You Can Access or Correct Your Information/Contact Us
  8. Your Choices
  9. Links to Other Websites
  10. Quintiles Global Privacy Policy Statement
  11. Notification of Changes to this Privacy Notice

Cookie Information

Strictly Necessary cookies

Functionality cookies

Third-party cookies


Privacy Notice

What this Privacy Notice Covers

Quintiles is committed to protecting your personal information and respecting your privacy. It is very important to us that you should be able to use and enjoy this Site without having to compromise your privacy in any way. This Privacy Notice (together with the Terms of Use) describes how the personal information we receive from or about you is used, released and protected. As a user of this Site, you have the right to know how we protect your personal information and what you can expect from us. You also have certain responsibilities.

IMPORTANT NOTICE - PLEASE READ

We will only use the personal information from or about you that you provide or which is provided on your behalf to enable you to access and use this Site. When your information is provided by you or on your behalf for these purposes, then you are consenting to our receipt, storage and use of your information as described by this Privacy Notice or the Terms of Use. You should not provide or authorize the provision of any personal information that you do not wish us to store or use for the purposes described in this Privacy Notice. If you change your mind concerning the provision to us of any of your personal information, you have the right to request removal of the information by contacting us. Our designated contacts for this purpose can be found at infosariosupport@quintiles.com.

1. The Personal Information we receive

We receive personal information that you choose to provide us or that is provided to us for the purposes of your use of this Site, including in any of the ways explained below.

  1. If you choose to access our Site, you may be required to provide certain personal information to enable us to generate your log-in to the Site. For example, the personal information you provide to us or that is provided to us on your behalf for this purpose may include your name and/or title, and an Email address and you will choose or provide a log-in password. You can update your information at any time by sending an Email to the designated contacts listed infosariosupport@quintiles.com.
  2. You may choose to contact us by sending an Email to the designated contacts listed at Global Infosario Support. We will receive your Email address and any other information you choose to include in your message.

2. Cookies

We also receive information about our Site's visitors through cookies. A cookie is a piece of data or file that a website can send to your Internet browser which may then store it on your computer. Cookies store information such as the pages you visited, the Site features you used, and the amount of time you visited a page. We use what is called a "session" cookie on our Site: (a) to allow Site visitors to personalize their experience based on information, products, and services relevant to their areas of interest, (b) to track a "user session" within a product or service you signed up for, and (c) to keep users from taking part in a survey more than once or from voting more than once. Information about the cookies we use can be found at Cookie Information:

The session and authentication cookies are of limited duration and are automatically deleted when you close your Internet browser. The Analytics Cookies are used to collect information about how Site visitors use the Site in order to help us improve the Site and the user experience. The third party cookies continually assess performance and stability of the Site in the production environment. The cookies used on the Site are not linked to any personal information that can identify you. You always have the right to refuse the storage of cookies on your computer, or to disable and/or delete cookies at any time. However, you may not be able to use all the interactive features of the Site if cookies are disabled. By logging into the Site or clicking through it, that means that you have accepted our cookies.

To find out more about these cookies and how they can be managed and disabled please visit the Interactive Advertising Bureau (www.allaboutcookies.org).

We receive IP addresses in the normal course of the operation of the Site. An IP address is a code assigned to the device you use to access the Internet by your Internet service provider. We may use your IP address in order to recognize your device so that we can provide a customized service for you.

3. How we use Personal Information

We may use any personal information that you make available or that is made available on your behalf in order to provide, maintain and administer your log-in account and to provide you the access and use of the Site features, information, products and/or services you request, that may be requested on your behalf or that we believe may be of interest to you.

If you contact us to request or we are requested on your behalf to provide you more information about the Site or Quintiles' products or services, the request and any details provided, including your name, title, telephone or mobile number, or Email address will be shared with appropriate staff to carry out the request.

Your personal information may be shared within our corporate family, our partner entities, and the vendors and service agencies that may be engaged to assist us in providing you the requested services, or other services such as Site technical support, or sending communications on our behalf. If we provide personal information to the persons, entities and/or organizations as described in this Notice, we only provide the personal information they need to help us deliver the services. They are each required to keep the information confidential and are prohibited from using that information for any purpose other than to provide services on our behalf and comply with applicable law.

We combine and use non-personal information about the use of our Site so that we can improve the Site by making it more user-friendly and improve its content and design.

We may release personal information in other situations, such as: (i) if we are required or permitted to do so by law or legal process, (ii) in response to reasonable requests by law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iv) if necessary to protect the important interests of another individual (such as to prevent death, bodily harm, or serious damage to property). We hold the right to transfer information about our users in the event we sell or transfer all or nearly all our business or assets.

Your personal information will be retained by Quintiles until your user access is cancelled, and for a reasonable period of time thereafter for administrative or internal compliance purposes.

We will not use or disclose your personal information in a way that is meaningfully different than described in this Privacy Notice unless we first get your consent to do so.

4. Our Commitment to Information Security

We apply appropriate physical, electronic, and managerial procedures including password and encryption protections as appropriate, to safeguard and secure and prevent unauthorized access and accidental loss or destruction, to maintain data accuracy, and ensure the correct use of personal information provided to us through the Site, a Data Partner i.e. our partners in the provision of the services, or your use of our Site services. The security of your personal information is, in part, your responsibility.

Where you are required to register for use of the Site, you should select passwords that are hard to guess and you must keep your passwords private and confidential. You should not share your password with anyone and should not store it in an unprotected format, such as taped to your computer or saved in your Email. Unfortunately, the transmission of information over the Internet is not completely secure therefore using the Internet, including the Site, is completely at your own risk and is subject to all applicable laws and the Site's Terms of Use. While we will use reasonable efforts to create a secure, safe and reliable Site, the confidentiality of any communication or material transmitted to or from the Site over the Internet cannot be guaranteed.

5. Our Commitment to Children's Privacy, (if applicable)

Protecting the privacy of the very young is especially important. For that reason, we do not receive or keep information on our Site from people we know are under 13 years of age, unless the information is provided by a parent or guardian. For further information, please send an Email to the designated contacts listed at Global Infosario Support.

6. International Transfers

You should be aware that not all countries offer the same standards of data protection as those that may apply where you live. However, your personal information will always be protected adequately, treated securely and used by Quintiles as described in this Privacy Notice and the Terms of Use in accordance with applicable laws and regulations concerning the privacy and protection of personal information regardless of where it is processed by us. The personal information received from or about you for your use of the Site may be transferred to and stored on Quintiles' computer servers located in the U.S.A. You agree to this transfer and storage and that your personal information may also be transferred to and processed by persons operating outside the U.S.A and/or the European Economic Area who work for us, our partner entities, vendors and/or service agencies who are engaged to help provide the services.

7. How You Can Access or Correct Your Information/Contact Us

You may access, update, correct or remove the personal information you provided to us by sending an Email to the designated contacts listed below:

Contact list available at: https://infosario.quintiles.com/InfosarioStatic/contactus/global_support.html

You can ask us to provide you with information about and copies of your personal information that we keep by sending an Email to the designated contacts specified in the Contact's list above. Please note that your right to ask for this information is not automatic or absolute and may be subject to a fee, to the extent allowed by law.

If you have any requests concerning your personal information or have any questions or comments about privacy, please send an Email to data.protection@quintiles.com. Please include your contact information, name of this Site, and a detailed description of your request or privacy concern.

8. Your Choices

9. Links to Other Websites

This Site may contain links to other websites. You should carefully review the privacy notices or statements and practices of other websites, as we cannot control or be responsible for their privacy notices, statements or practices. For links to other companies' web properties, please review those privacy terms as well as these as they may differ from those on this Site.

10. Quintiles Global Privacy Policy Statement

In addition to this Site portal Privacy Notice, you can refer to Quintiles global privacy policy statement at http://www.quintiles.com/privacy/privacy-policy-statement/

11. Notification of Changes to this Privacy Notice

From time to time, this Privacy Notice may be revised as necessary when there are changes in the Site, privacy practices and/or data privacy laws. Any such changes to this Privacy Notice will be notified here, by Email or by means of a notice on the Site home page. Continued use of the Site after receiving notice of a change in the Privacy Notice indicates your consent to the use of newly submitted information in accordance with the amended Privacy Notice. Changes to the Privacy Notice will always be shown in the "last updated" date on the Notice to reflect when it was last revised.

This Privacy Notice was last updated March 2014.


Cookie Information

This Site uses cookies for the essential functioning of the Site and for analytics purposes. Personal information is stored in a cookie and third-party cookies are used. If you would like to change how cookies are managed on the Site and have this choice remembered then we will need to create a cookie. Cookies are categorized depending on how intrusive they are.

Strictly necessary cookies

Some parts of this Site have restricted access depending on the role of the user. Some parts of the Site store information on the server to improve the usability and functionality of the Site. The use of these cookies is essential to provide this functionality.

NameDurationPurpose
JSESSIONID Until session is closed Used to determine if the user is authenticated and what pages they are allowed to access
_WL_AUTHCOOKIE_JSESSIONID Until session is closed Used to determine if the user is authenticated and what pages they are allowed to access

Functionality cookies

This Site uses Google Analytics. We use analytics to improve the usability and design of the Site and understand the most popular parts of the Site and the overall number of visitors over time. Click here for an overview of privacy at Google http://www.google.com/analytics/learn/privacy.html

Name Duration Purpose
_utma 2 years Google Analytics. Used to determine unique visitors, stores the number of times a visitor has been to the Site.
_utmb 30 minutes Google Analytics. Used to identify which pages have been visited in a session.
_utmc Until session is closed Google Analytics. Used to determine how long the visitor spent on the Site.
_utmz 6 months Google Analytics. Used to determine where the user came from, what search used, what keyword used.

Third-party cookies

This site uses third-party cookies. We use application monitoring software to continually assess performance and stability.

Name Duration Purpose
BlueStripe.PVN Until session is closed Blue Stripe. Used to determine performance and stability of the Site in a production environment. No personally identifiable information is collected, stored, or transmitted.